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Questions? Contact us


Frequently Asked Questions:

Q: What is The Tea Garden?

A: The Tea Garden is an online store specializing in premium tea accessories and infusers sourced from the finest artisans in China. Our mission is to help you cultivate the perfect tea experience with high-quality products at the best possible prices.

Q: Where are you based? A: We are based in beautiful Pennsylvania, USA.

Q: What types of tea accessories do you offer? A: We offer a wide range of tea accessories including stoneware ceramic teapots, stainless steel infusers, glass tea makers, and much more. We're always adding new products to our collection, so be sure to check back often.

Q: How do I know which tea accessory is right for me? A: We're here to help! Our team of tea experts is always available to answer any questions you may have and help you select the perfect accessory for your needs. Feel free to reach out to us via email or our contact form.

Q: Do you offer free shipping? A: Yes! We offer free shipping on all orders over $40 within the United States.

Q: What is your return policy? A: We want you to be completely satisfied with your purchase from The Tea Garden. If for any reason you are not satisfied with your order, please contact us within 14 days of receipt to arrange for a return or exchange.

Q: How do I contact you? A: You can contact us via email at or by filling out the contact form on our website. We'll get back to you as soon as possible!


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Quality Guarantee

At The Tea Garden, we believe that high-quality tea deserves equally high-quality accessories. That's why all of our products are crafted from premium, safe, and non-toxic materials, so you can enjoy your tea without any worries.

Shipping Guarantee

Shop with confidence knowing that we prioritize fast and reliable shipping. Our products ship from our warehouse overseas and typically arrive within 7-15 business days. We'll provide a tracking number and are always here to help if any issues arise.

Customer Service Guarantee

At The Tea Garden, we're dedicated to providing exceptional customer service. Our team is available 24/7 to answer any questions or concerns you may have. If you have an issue with your order, just let us know and we'll work with you to make it right.