Privacy policy

Privacy Policy

At The Tea Garden, we respect your privacy and are committed to protecting your personal information. This policy explains what we collect, how we use it, and the choices you have.

Information We Collect

Personal Information: When you place an order, we collect your name, billing/shipping address, email, and phone number so we can process and deliver your order and provide support.

Payment Information: Payments are securely processed through our third-party payment providers (e.g., Shopify Payments, PayPal, or other gateways). We do not store your full credit card details.

Non-Personal Information: We collect data like IP address, browser type, device type, and site activity through cookies and tracking technologies to improve your shopping experience.

How We Use Your Information

Fulfill and ship orders, and provide customer service.

Send important updates about your order.

With your consent, send promotional offers (you can unsubscribe anytime by clicking the link in our emails).

Improve our website, services, and marketing.

Sharing of Information
We do not sell or rent your personal information. We only share information with trusted service providers who help us run our store (e.g., shipping carriers, payment processors, email providers).

Cookies & Analytics
We use cookies to remember your preferences, improve site functionality, and sometimes for analytics/advertising. You can manage cookies through your browser settings.

Your Rights
Depending on your location, you may have the right to access, update, or request deletion of your personal data. To exercise these rights, contact us at support@shopteagarden.com.

Children’s Privacy
Our website is not directed to individuals under 13. We do not knowingly collect personal information from children.

Security
We use industry-standard security measures, including SSL encryption, secure servers, and limited access, to protect your information.

Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with a revised effective date.

Contact Us
If you have any questions about this Privacy Policy, please contact us at support@shopteagarden.com.